Online Bill & Payment Portal (2024)

Electronic Payment Disclosure and Authorization

Definitions: As used in this Agreement, thefollowing terms are defined. "You" or "your" means the person whoaccepts and agrees to the electronic bill payment for multiplebilling entities and the financial obligations, bills, permit feesor donations that an entity’s citizen may incur with thatbilling entity. These electronic payments will be provided by athird party bill-pay service provider.

Use of a Third-Party Bill Pay Service-Provider:
Hamer Enterprises – "GovernmentPayments " is the third-party bill and payment service providerthat a billing entity has contracted with to provide electronic billpay service as it relates to that billing entity’s citizensand that citizen’s need to pay an obligation via an electronicpayment method. Hamer Enterprises’ – "GovernmentPayments " processes electronic payments for various billingentities and the financial obligations, bills, permit fees ordonations that a citizen of a billing entity may incur with thatbilling entity, all of which would be processed via HamerEnterprises’ – "GovernmentPayments" eCitizen Portal.

Types of Available Electronic Payment Transactions:

  • "One-Time" payments are payments that are not recurring.
  • "Recurring" payments are payments that are recurring on afixed interval and fixed amount. You have the option (whereavailable) to set automatic payments to continue for a specificnumber of payments. The recurring payment process can be stopped byeither coming back to this "eCitizen Portal" to requestdiscontinuance of this service or by contacting HamerEnterprises’ – "GovernmentPayments " at 1-800-926-3466.
  • "Auto Pay" is similar to recurring payments, except thereis no specifically designated number of payments. This paymentprocess can be stopped by the billing entity citizen by eithercoming back to this eCitizen Portal and select to discontinue thisservice or the citizen can contact Hamer Enterprises’ –"Government Payments " at 1-800-926-3466and request that this "Auto Pay" service be discontinued.

Registering / Set Up for Bill Pay

The Hamer Enterprises’ – GovernmentPayments' "eCitizen Portal" allows you to make payments fromeither your bank account or your credit card. In order to use someof the more comprehensive bill paying functions such as "Auto Pay"or "Recurring" payments you must become a registered user of HamerEnterprises’ – GovernmentPayments' "eCitizen Portal" that is used for fulfilling financialobligations to a specified billing entity. Once you have access toyour billing entity’s "eCitizen Portal" account online, youmay apply for various types of bill paying processes by which tosatisfy your financial obligation to a billing entity, all of whichwill be paid/processed via Hamer Enterprises’ – GovernmentPayments "eCitizen Portal".

Terms and Conditions:

The following terms and conditions apply to your use of HamerEnterprises’ – GovernmentPayments "eCitizen Portal" (this website). Your use ofHamer Enterprises’ – GovernmentPayments, "eCitizen Portal" constitutes your agreement to theseterms and conditions.

For each bill that is paid, a separate convenience fee may becharged. This convenience fee will be disclosed to you, prior tosubmitting any payment. If you use eCitizen Portal to issuerecurring payments or enroll in "Auto Pay" services, then the feerates/terms will be disclosed to you upon enrollment in Auto Pay, orrecurring payments.

This convenience fee covers the cost of the Credit Card Company andelectronic check processing fees. The charge on your statement forany of these service fees will appear on your credit card statementnotated by the words "Government Payments"or "Hamer Ent Svc Fee"

NOTE: If your credit card fails to be processed, HamerEnterprises’ – "GovernmentPayments " services will attempt to send out an email notificationof that failure. However, it is your responsibility to insure thatyour email provider or client is properly configured to receive ouremail messages, sent from billpay@ecitizenportal.com

In addition, if any credit card or bank transactions fail to beprocessed due to inaccurate or outdated billing information(particularly as it relates to an "AUTO" payment transaction or ascheduled "Recurring" payment transaction), you will be expected topay any associated NSF Fees, and accept responsibility for anyadditional late charges associated with failure to make a timelypayment. Therefore, it is incumbent that if your credit card numberchanges or your bank account number or current banking sourcechanges that you update your payment methods used on this websiteaccordingly. Failure to make these updates, should they becomenecessary, is completely the responsibility of the card holder /bank account holder. Hamer Enterprises’ – "GovernmentPayments " will not assume any responsibility for theobligation(s) of bank account number/routing number maintenance orcredit card number maintenance.

Unauthorized Transactions:

Your liability for unauthorized transactions are defined byFederal law. To this end, Federal law limits your liability for anyfraudulent, erroneous unauthorized transaction from your bankaccount or credit card account based on how quickly you report it toyour financial institution. As a general rule, you should report anyfraudulent, erroneous or unauthorized transactions to your bank nolater than 60 days after the questionable transaction FIRST appearson your bank account statement. You should contact your bank formore information about the policies and procedures that apply toyour account and any unauthorized transaction, including any limitson your liability.

Agreement Changes:

Hamer Enterprises’ in conjunction with this bill payingentity, may at their mutually agreed discretion, change the aboveTerms and Conditions as it relates to the use of the GovernmentPayments "eCitizen Portal" at any time without notice. If anychange is found to be invalid, void or for any reason unenforceable,that change is severable and does not affect the validity andenforceability of any other changes or the remainder of these Termsand Conditions.

YOUR CONTINUED USE OF YOUR AUTHORIZED BANK ACCOUNT ORAUTHORIZED CREDIT CARD AS A PAYMENT METHOD WITHIN THE GOVERNMENTPAYMENTS "eCITIZEN PORTAL" IS DEEMED AS ANACCEPTCANCE OF ANY CHANGE OF THESE TERMS AND CONDITIONS.

Online Bill & Payment Portal (2024)
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